Question 1

What information do I need to provide when registering my child?

Accepted Answer

You'll need to provide basic personal details, emergency contacts, medical history, and any specific care needs. All information is handled confidentially in line with GDPR and safeguarding regulations.

Question 2

Are your carers DBS checked and trained?

Accepted Answer

Yes. All our staff undergo enhanced DBS checks and receive full training in safeguarding, child protection, first aid, and specialist care where needed.

Question 3

How do you ensure the safety and wellbeing of the children?

Accepted Answer

We follow strict safeguarding policies, risk assessments, and maintain a secure, supportive environment. Each child has a tailored care plan reviewed regularly.

Question 4

Can I visit or contact my child while they are in your care?

Accepted Answer

Absolutely. We encourage regular family contact, visits, and updates, in accordance with the child’s care plan and in partnership with social services where applicable.

Frequently asked questions

What information do I need to provide when registering my child?

Are your carers DBS checked and trained?

How do you ensure the safety and wellbeing of the children?

Can I visit or contact my child while they are in your care?